Welcome to Ruta Candle. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
Last updated: September 3, 2025
1. Information We Collect
We may collect the following types of information:
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Personal Information: such as your name, email address, billing and shipping addresses, phone number, and payment details (only for processing orders, never stored), when you:
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Place an order with us
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Register an account
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Subscribe to our newsletter
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Contact us or participate in promotions or surveys
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Device & Usage Information: including your IP address, browser type, pages viewed, interaction behavior, and referral sources.
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Marketing Preferences: whether you’ve opted in to receive emails or promotional communications.
2. How We Use Your Information
Your information is used to:
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Process and fulfill orders (billing, shipping, confirmations)
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Manage your account and preferences
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Improve and optimize our website experience
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Communicate important updates, promotions, or product news (if you’ve opted in)
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Analyze browsing and purchasing patterns to better serve you
3. Cookies & Tracking Technologies
We use cookies and similar tools to enhance your experience:
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Essential Cookies: necessary for site functionality like logging in and managing shopping carts.
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Performance Cookies: used for analytics to track usage and improve performance.
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Functional Cookies: remember your preferences (e.g., language or login).
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Marketing Cookies: deliver relevant advertisements (you may opt out at any time).
4. Sharing & Disclosure
We may share your information with:
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Service providers: such as payment processors, shipping partners, email platforms, and analytics tools.
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Legal Compliance: when required by law or to protect our rights.
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Business Transactions: in the event of a merger, acquisition, or sale (with prior notice).
5. Your Choices
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Email Marketing: you may opt out of marketing emails at any time via unsubscribe links.
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Access & Control: contact us to view, update, or delete your personal information.
6. Data Security & Retention
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We employ reasonable security measures, but cannot guarantee absolute protection.
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We retain personal information for as long as needed for business, legal, or tax obligations.
7. International Data Transfers
As a global business, your data may be stored outside your country. We ensure transfers comply with applicable laws and maintain security measures.
8. Children’s Privacy
Our site is not intended for users under 13. We do not knowingly collect information from minors. If such data is found, we will promptly delete it.
9. Changes to this Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use after changes indicates acceptance.
10. Contact Us
If you have any questions, concerns, or requests regarding your personal data, please contact us at:
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Email: [sales@ruta-candle.com]